Shipping Policy
Shipping Policy
Processing time: 24–72 business hours from purchase. This is how long it takes to prep your order before it ships — not delivery time. High volume, holidays, or restocks can push this out a bit.
Delivery time: Varies by destination. You'll get tracking by email once your order ships — that's your best source for an accurate estimate.
Tracking issues: No tracking after 72 business hours? Check spam first, then email contact@zombiehoney.com.
Delays: Once a package ships, delays (weather, carrier volume, etc.) are outside our control — but email us and we'll help however we can.
Wrong address: Double check your address at checkout. If it's wrong and the order already shipped, email us — we'll see what we can do, but can't guarantee a fix.
Lost or stolen packages: If tracking shows delivered but it's nowhere to be found, check with neighbors/around your property first, then email contact@zombiehoney.com.
Questions: contact@zombiehoney.com — we're small, so give us a couple days.